Office Policies

Your First Visit
During your first complementary visit with us, our goal is to provide you with a thorough exam and to educate you on your bite and smile problems. We will begin the process of making diagnostic records to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of the teeth, photos of the patient's face and teeth, and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Consultation
There are times in our practice that we can go ahead and begin treatment within a week or so after your initial visit. If we need to evaluate your diagnostic records to make further treatment decisions, we will have your family come back for a consultation appointment or will set up a phone consultation. At this appointment we will discuss your treatment with you in detail, including the cost for your particular case.

Regular Appointments
The day you begin your treatment (braces, expanders, etc.), the appointment usually takes about two hours. You'll then see us at regular intervals 6 to 8 weeks apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours are Monday to Thursday from 8:00 AM to 5 PM in our Raleigh office and from 9:00 AM to 5 PM on Wednesdays in our Zebulon office. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made 6 to 8 weeks in advance.
 
 		Office Policies

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